Becoming a first home buyer is an exciting time, but there can be a lot to take in – from choosing the perfect floor plan for now and your growing family’s needs, finance and the First Home Owner Grant (FHOG).
We’ve been helping not only first home buyers but also first time builders to navigate and demystify the build process for over 30 years. We have built over 50,000 Australia wide including Victoria, Queensland, NSW and SA and there’s nothing we enjoy more than handing over a set of keys to proud new home owners!
You can explore our home designs here on our website or if you prefer to chat to someone, get in touch with a New Home Consultant who would love to guide your through the process.
Part of what makes us proud and what makes our team happy to come to work, is being honest and upfront with our customers. It means our team can focus on engaging authentically with our customers, not hiding behind hard to access price lists, or surprise fees and charges.
Our commitment to transparency means the home building experience is more enjoyable for everyone. Our customer feedback tells us they value our transparency, which is lacking across other builders in the industry. They often wonder why other builders don’t share their price lists – they ask what are they hiding? We’ll continue to challenge the industry on this issue and champion transparency, where sharing the price list should be standard.
"Transparent and good customer communication from the Sales team" - Sales stage
"Henley were the only ones that showed full pricing lists and the amount of information I was given before I was
asked to make a deposit" - Deposit stage
"Ample of colours to choose from even in category 1, clear communication in regards to all upgrades and their upfront prices" - Colour Selection Appointment
"It's been upfront with pricing. Very transparent, professional and thorough"- Administration stage
"We have built before with another builder so for us it comes down to a comparison between the two
tender presentations. Liam explained the siting, all service overlays and information to all the drawings in great detail..this provided confidence in Henley's building knowledge. Additionally Liam provided good alternatives to bring costing down, was open to changes and responsive throughout the tender update process" - Tender Appointment