Have Your Say

As simple as it sounds, our philosophy isn't all about us - our philosophy is about you!

At Henley, we want every part of your home building journey to be an enjoyable and rewarding one. That’s why we invite you to provide your own Henley home review.

What sets us apart in all that we do is our underpinning values of honesty, transparency, delivery and support.

With these values and through feedback we invite our customers to provide, we can continue to improve our customer experience.

We welcome you to Have Your Say - review Henley on Product Review or refer us to a friend. Or you can do both - the choice is yours! 

Have your say on Product Review and receive $100

Have your say about your experience building with us, and as a thank you, you will receive a $100 Coles Myer eVoucher. 

The simple steps are outlined below:

Go to productreview.com.au and create an account. If you already have an account, simply login.

Have your say by writing and submitting a review, positive or negative. You'll need your Developer Approval (DA) Number, or Building Approval Permit Number. 

Within 48 hours, you will receive a confirmation email from Product Review. Forward this email, along with your Henley job number, full name and best contact number to haveyoursay@henley.com.au. You will then receive a $100 Coles Myer eVoucher from Henley.

Full terms and conditions here.

It pays to have friends! Be rewarded with $500

Tell your friends and family how great your Henley home is and be rewarded with $500!

Download the referral form, and ensure that the person who you have referred completes the details required, and provides it to their New Home Consultant when they pay their deposit 

When the person you have referred starts building, you will receive a $500 cheque!

Terms and Conditions

1. Standard Terms 1.1 Information on how to enter and claim your voucher forms part of these Terms and Conditions. 1.2 By entering the ‘Have your say’ promotion (“Promotion”), you are agreeing to these Terms and Conditions. 1.3 The “Promoter” is Henley Arch Pty Ltd as trustee for the Henley Arch Unit Trust (ACN 007 316 930) of 395 Ferntree Gully Road Mount Waverley Vic 3149.

2. Who is eligible? 2.1 All clients who have signed a contract with the Promoter after 1st January 2016 to build a home and have completed their final payment ‘settlement’ stage of their build (“entrant”). Employees of the Promoter are prohibited from entering the Promotion.

3. How to enter 3.1 This is a trial promotion commencing on Sunday 1st April 2018 at 12.00 am and ending on Saturday 30th June 2018 at 11.59 pm. 3.2 In order to enter the Promotion, the entrant must: (a) submit a valid review of their opinion/ experience building with Henley to productreview.com.au; and (b) forward the productreview.com.au approval email (you will receive it within 48 hours of submitting your review), along with your Henley job number and your full name, and best contact number to haveyoursay@henley.com.au (c) only enter the Promotion once, as productrreview.com.au will only post one review per job (home address). 3.3 To be eligible to receive your $100 ColesMyer evoucher, the review must be posted on the productreview.com.au website. 3.4 The Promoter will accept all valid reviews (which are posted on productreview.com.au website) by eligible entrants, whether the review is complimentary or critical, as all reviews by entrants during the nominated promotional period will be eligible. 3.5 The Promoter, their agents, affiliates or representatives will not be liable for any late, lost or misdirected entries. 3.6 Incomplete, incorrect or incomprehensible job number and contact details will, at the sole and absolute discretion of the Promoter, invalidate the entrant’s entry into the Promotion.

4. Voucher giveaway 4.1 Each valid review from an eligible entrant will receive a $100 Coles Myer evoucher (“Voucher”) with an expiry date as prescribed by the voucher conditions. 4.2 The Voucher cannot be transferred, exchanged or redeemed for cash. Voucher must be taken as offered and cannot be varied by the winner.

5. How to claim 5.1 The eligible entrant will be sent the Voucher by email to the email address that was used by the eligible entrant to provide verification of the approved review, within fourteen (14) days of the entrant sending the verification email. 5.2 The Promoter reserves the right to verify the validity of the entries and to disqualify any entrant who submits an entry that is not in accordance with these terms and conditions of entry, or who has, in the opinion of the Promoter acting reasonably, engaged in conduct in entering the Promotion which is fraudulent, misleading, deceptive or defamatory. The Promoter reserves the right to disqualify an entrant if the Promoter becomes aware that the entrant and/or the entrant’s entry is of a type described in this clause.

6. No liability 6.1 If, for any reason, this Promotion is not capable of being conducted as planned, including (without limitation) due to tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of the Promoter, the Promoter reserves the right (in its sole discretion) to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the Promotion, subject to State Legislation. 6.2 The Promoter reserves the right to suspend, withdraw or cancel the Promotion at any time and without notice. 6.3 The Voucher is equivalent to cash. The Promoter cannot be held responsible for any misuse of the Voucher by someone other than the entrant provided the Promoter has sent the Voucher to the email address provided by the entrant.

7. Privacy 7.1 Entry details remain the property of the Promoter, and their related entities. This information is collected for the purpose of conducting and marketing this Promotion (including, but not limited to, determining valid entries and forwarding Vouchers). The entrant may request access to his or her personal information by writing to the Privacy Officer, Henley Arch Pty Ltd, 395 Ferntree Gully Road Mount Waverley Vic 3149 or privacy@henley.com.au. The entrant may view Henley’s privacy policy located at henley.com.au.

Hear from our customers

At Henley, we look after you from display to doorstep, but don’t just take it from us, hear what our customers have to say!

We are proud to share our customers experiences with you - from the very first hello, until the final touches are completed and they move into their brand new home.

“Henley was our number one choice from the beginning” - Rachel and James